Ordering

How do I place an order?
Ordering is easy! Simply browse our website, add your favorite items to your cart, then proceed to checkout. Enter your shipping and billing details, select a payment method, and confirm your order.

Can I modify my order after placing it?
Once an order is placed, changes are not guaranteed. However, if you need to make any modifications, contact our support team at [email protected], and we’ll do our best to assist you.

How can I track my order?
After your order is processed and shipped, you’ll receive a confirmation email with a tracking number. You can use this number to track your package either on our website or through the carrier’s tracking page.

Shipping

Where do you ship?
We offer worldwide shipping!

What are the shipping costs?

  • USA: $4.99

  • International: $12.99

How long does shipping take?

  • USA: 5–7 business days

  • International: 10–15 business days

Returns & Refunds

What is your return policy?
If you’re not satisfied with your purchase, you can return it for a full refund within 30 days of receiving your order.

Who covers return shipping costs?

  • If the item is damaged or defective, we will cover return shipping costs.

  • For all other returns, the customer is responsible for return shipping. We recommend using a tracked shipping method for added security.

How long does it take to process a refund?
Once we receive and inspect your return, we will issue a refund to your original payment method. Refunds typically take 10–15 business days to appear, depending on your bank or payment provider.

Cancellations

Will I be charged a fee for canceling my order?
No cancellation fees! However, if your order has already been processed or shipped, you may need to cover return shipping costs.

Payment

What payment methods do you accept?
We accept Visa and MasterCard.

Is my payment information secure?
Yes! We use industry-standard encryption to protect your payment details and ensure a secure transaction.

When will my credit card be charged?
Your card will be charged at the time of purchase.

If you have any other questions, feel free to reach out to us at [email protected]. Happy shopping!